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Fire Recovery

Go to Woolsey Fire Response page for updates on fire evacuations, repopulations and road closures

WOOLSEY FIRE RECOVERY INFORMATION 

Note: this website is updated regularly with verified official information. Check back or follow us at @211LACounty for updates.
Check out the Recovery Toolkit by LA County with links to FEMA Assistance, County recovery services, and elected representatives
You can also visit the County of Los Angeles' Woolsey Fire site at lacounty.gov/woolseyfire/ for information.

Wildfire victims who meet meet income requirements and experienced damage to their home or self-employment property, incurred disaster-related expenses, experienced a disruption in income, or experienced food loss as a result of fire or related power outages (and are not already receiving CalFresh food assistance) are eligible for Disaster CalFresh food assistance. Applications must be made in person between Monday 12/3 - Friday 12/7 at the following locations:

Rancho Park - 60
11110 W. Pico Blvd.
Los Angeles, CA 90064

West Valley - 82
21415-21615 Plummer St.
Chatsworth, CA 91311

Find out more information at http://www.cdss.ca.gov/Disaster-Help-Center

In addition, individuals or families with new needs for assistance due to the wildfires may always apply for regular CalFresh benefits and CalWORKs cash aid at their local social service agency or online at benefitscal.com.

CalFresh Disaster Food Assistance flyer - image contains same information as website text.

Are you a low income individual whose home or income has been impacted by the Hill or Woolsey Fire? If so, you may potentially be eligible for the United Way of Greater LA Southern California Disaster Assistance Fund. The Fund is designed to assist low-income individuals impacted by the fire including people employed as nannies, gardeners, day laborers and restaurant workers.

Please fill out the United Way Assistance Fund Application, and someone will contact you within 2 to 4 weeks to follow up with you to determine your eligibility. 

If you need immediate assistance with shelter, food, or other needs, please dial 2-1-1 (24/7).

 

¿Es usted una persona de bajos recursos? Si su hogar o ingresos han sido afectados por el incendio de Woolsey, es posible que sea elegible para el Fondo de Asistencia contra Incendios de United Way. El Fondo es diseñado para ayudar a personas de bajos recursos afectadas por el incendio, incluyendo personas empleadas como niñeras, jardineros, jornaleros y trabajadores de restaurantes.

Por favor complete la solicitud del Fondo de Asistencia de United Way y alguien se comunicará con usted lo mas tardar dentro de 2 a 4 semanas para determinar su elegibilidad.
 
Si necesita asistencia inmediata con refugio, alimentos o otras necesidades, llame al 2-1-1  24 horas al dia, 7 dias a las semana para obtener información sobre recursos.
 

REPORTING FIRE DAMAGES: If you had damages to your home, business, or property from the November wildfires in LA County, please report it here. This information is used by LA County to help request State and Federal disaster assistance to provide recovery resources. It does not guarantee assistance, and if you have insurance you will need to file your claim as well. 
 

Disaster Recovery Centers to Close for the Holidays

SACRAMENTO, Calif. – The four Disaster Recovery Centers (DRCs) in Los Angeles and Butte counties will close early on Monday, Dec. 24 and Monday, Dec. 31, and will be closed all day on Christmas and New Year’s Day.

DRCs are jointly operated by the California Governor’s Office of Emergency Services (Cal OES) and the Federal Emergency Management Agency (FEMA). DRCs offer information concerning resources available to homeowners, renters and business owners who sustained damage as a result of the wildfires.

Hours for the four DRCs are: 

Butte County

Holiday Hours
Monday, Dec. 24 & Monday, Dec.31: 9 a.m. to 1 p.m.
Closed Christmas Day & New Year’s Day

 

Sears Building
1982 E. 20th St.
Chico, CA  95928
Regular Hours
9 a.m. to 6 p.m. Mon. thru Sat.
Closed Sundays

Store Front
2140 Feather River Blvd.
Oroville, CA  95965
Regular Hours
9 a.m. to 6 p.m. Mon. thru Sat.
Closed Sundays

 

Los Angeles County

Holiday Hours
Monday, Dec. 24 & Monday, Dec.31: 10 a.m. to 2 p.m.
Closed Christmas Day & New Year’s Day

 

Conrad N. Hilton Foundation
30440 Agoura Rd.
Agoura Hills, CA  91301
Regular Hours
10 a.m. to 8 p.m. Mon. thru Sat.
Closed Sundays

Malibu Courthouse
23525 Civic Center Way
Malibu, CA  90265
Regular Hours
10 a.m. to 8 p.m. Mon. thru Sat.
Closed Sundays

DRCs are staffed by representatives of FEMA’s Individual Assistance and Mitigation teams, the U.S. Small Business Administration (SBA) and other state and federal agencies, as well as nongovernmental service organizations.

DRCs are accessible for individuals with disabilities and access and functional needs. They have on-site communication accessibility tools, including amplified listening devices, Video Relay Interpreting and Cap Tel phones. ASL interpreters are available upon request.

Survivors are encouraged to file insurance claims for damages to their homes, cars and businesses before they apply for FEMA and SBA assistance. They can register with FEMA online 

at DisasterAssistance.gov or by calling the FEMA Helpline at 800-621-3362 (TTY  800-462-7585). Multi-lingual operators are available. The toll-free numbers are open daily 7 a.m. to 10 p.m. (PST) The FEMA Helpline numbers will be CLOSED Christmas Day and New Year’s Day. Businesses and residents may apply with the SBA for low-interest disaster loans by visiting their nearest disaster recovery center or online at sba.gov/disaster. For more information, businesses and residents can call SBA’s Disaster Assistance Customer Service Center at 800-659-2955. Deaf or hard of hearing may call 800-877-8339. 211 LA are no longer present at Disaster Assitance Centers. Please dial 2-1-1 to receive assistance with referrals for immediate and recovery needs 

- end update 6:15pm Dec 22 2018 -

Disaster Assistance Centers* are places where individuals, family members, and business owners can come to access the following types of recovery services:

  • Replacing records lost during the wildfire
  • Information on property cleanup, repair and rebuilding
  • Registration with FEMA for loans and financial support
  • Information on rebuilding 
  • Other recovery resources and guidance

211 LA are no longer present at Disaster Assitance Centers. Please dial 2-1-1 to receive assistance with referrals for immediate and recovery needs 

DISASTER ASSISTANCE CENTER LOCATIONS:

Conrad L. Hilton Foundation
30440 Agoura Road
Agoura Hills, CA 91362

Malibu Courthouse
23525 Civic Center Way
Malibu, CA 90265

Dates & Hours of Operation December 3 to December 9:

    Monday, December 3: 1:00 p.m. to 8:00 p.m.
    Tuesday, December 4: 1:00 p.m. to 8:00 p.m.
    Wednesday, December 5: 1:00 p.m. to 8:00 p.m.
    Thursday, December 6: 1:00 p.m. to 8:00 p.m.
    Friday, December 7: 10:00 a.m. to 6:00 p.m.
    Saturday, December 8: 10:00 a.m. to 6:00 p.m.
    Sunday, December 9: CLOSED
 

Check back here for updates.

ORGANIZATIONS PRESENT AT THE DAC:

FEDERAL

Federal Emergency Management Agency

U.S. Small Business Administration

 

STATE

California Governor’s Office of Emergency Services

Department of Insurance

Department of Motor Vehicle

State Board of Equalization

State Contractors License Board

 

LOS ANGELES COUNTY

Animal Care and Control

Assessor’s Office

Board of Supervisor, Third District

Chief Executive Office

Consumer and Business Affairs

Fire

Internal Services

Mental Health

Military and Veterans Affairs

Public Health

Public Library

Public Social Services

Public Works

Regional Planning

Sheriff

Workforce Development, Aging and Community Services

 

CITIES

Agoura Hills

Calabasas

Malibu

Westlake Village

 

NON-PROFIT ORGANIZATIONS

211 LA County

American Red Cross

Emergency Network Los Angeles

Salvation Army

Tzu Chi Foundation

California Southern Baptist Convention

 

 

The Disaster Information Hotline for the County of Los Angeles has been activated for the fires. During disasters, people can dial 2-1-1 instead of 9-1-1 with non-emergency questions about disasters, such as evacuation areas and shelters. After disasters, people can call 2-1-1 for disaster recovery resources, including donation information, health and human services, crisis counseling, or referrals to other support and recovery services. 

How to reach us:

  • Inside LA County (24/7, 240 languages): dial 2-1-1 from any phone
  • Outside LA County or not connecting via 2-1-1: dial (800) 339-6993
  • Deaf or hard of hearing: dial (800) 660-4026 (or 7-1-1)
  • Online: live chat at 211la.org/fire. Click to Chat
     
  • There may be signficant smoke in the areas surrounding the fire. It's important to take health safety precautions for everyone, and especially for sensitive populations such as children, seniors, and people with asthma and other medical conditions. The California Department of Public Health issued this Smoke Advisory 
  • Stay safe when returning home and cleaning up from fire and smoke damage! (LA Public Health Advisory) Public Health's Fire Safety Tips include avoid getting ash in the air with leaf blowers or shop vacs, and discarding unsealed food items that are exposed to ash.
  • Public Health advisories in Spanish/En Espanol


Fire Debris Removal Available for Property Owners

 


All Residents in Burned Area Urged to prepare for Flood Safety


woolsey fire debris removal pdf in english
Woolsey Trash/Fire Debris Removal (English)

 


Returning Home After a Fire (English)

 


Regresando a Casa Despues de un Incendio

Experiencing disasters like the Woolsey Fire can create stress and anxiety for children and adults. 
If you or your family need someone to talk to about what you're dealing with, you can call the Disaster Distress Helpline at 1-800-985-5990 or text TalkWithUs to 66746. 

These fact sheets on Mental Health and Stress after an Emergency by the LA County Departments of Public Health and Mental Health have additional information and tips for adults and children.

mental health and stress after an emergency pdf in english 
Mental Health and Stress After an Emergency - English

 


Salud Mental y Estrés Después de Una Emergencia

During and after disasters, the most valuable donation you can make is often donating money to official organizations such as the Red Cross and United Way (be wary of unofficial online donations), because it provides the most flexibility for purchasing items needed for disaster victims. Check before dropping off any donation goods to shelters or first responders, as they can become overwhelmed with donations they can't use. 
- United Way of California and Ventura County - Southern California Disaster Relief Fund
- Red Cross: Text FIRE to 515151 for donation options or go to redcross.org
- LA County Animal Care Foundation lacountyanimals.org
- LA County Fire Department Foundation lacfdf.org
 - Los Angeles Emergency Preparedness Fouondation laepf.org

Everyone should know what to do in case a wildfire is near you, and be prepared with a plan.  CalFIRE Wildfire Tips

If you are in or near a fire evacuation area, get your go bag ready ahead of time, and don't forget about pets!
What to bring with you when you evacuate (time permitting):

1. Your identification
2. Your medications/prescriptions
3. Any important documents you might have or need (birth certificates, marriage certificates, insurance policies etc)
4. Any emergency supplies you need, including food and water
5. A small bag with a change of clothes and toiletries
6. Pet supplies (and your pets!)
 

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