Real Stories
Homeless Families Care Coordination Partnership
Chrystal and Tony never thought that they would be homeless. It wasn’t even on their radar as something that could happen to them.  Looking at them, you wouldn’t think so either. The young couple is clean-cut, stylish, and full of life. At the depths of their personal crisis, they... read more
By: Alana | January 25, 2017
Prop 47 Care Coordination Program
Ms. Thomas, 65 years young, speeds along with her cane, eager to show us the new makeup she got for our photoshoot. She has a smile that lights up a room, but she doesn’t often share it because a traumatic attack years ago broke several of her front teeth. Nonetheless, she radiates energy and... read more
By: Alana | January 25, 2017
Homeless Families Care Coordination Program
A social worker from My Friend’s Place called 2-1-1 seeking shelter resources for her client Lisa Brown. The 211 Community Resource Advisor (CRA) asked if Ms. Brown was available to speak with her, and she quickly came on the line to provide information about her situation.Ms. Brown shared that she... read more
By: Kristina | February 18, 2017
“As a pediatrician myself, I know how challenging it can be to fit in a validated screening tool along with everything else I have to do in a well-child visit. Even beyond the actual screening, all of the follow-up and care coordination is so valuable, and easy to fall through the cracks otherwise... read more
Provider Testimonial | March 5, 2017

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Hi, my name is Michelle. Your services were a great help to me and my family.     
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Success Stories Voicemail | February 18, 2017
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Success Stories Voicemail | February 18, 2017
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Success Stories Voicemail | February 18, 2017
Proposition 47 Care Coordination
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Stephen |
211 Caller
211 has saved my life. Without 211, I wouldn't know what to do. 211 helped me get a phone and car insurance. After...
By: Nicole | June 2, 2016
211 Caller
This organization has been a blessing for me. I was homeless in 2000 and 211 LA referred me to shelters. Later, I got...
By: Carol | April 1, 2016
211 Caller
I started calling 211 LA when I relocated from Louisiana to Los Angeles in 2000. I was a victim of domestic violence,...
Success Stories Voicemail | March 3, 2016
Developmental Screening Care Coordination Program
I really appreciate what you did for my children. They will be your success stories. I always get the message out and...
By: Patricia | January 14, 2016
211 Caller
I want to thank 211 for the wonderful experience I had. It's not the first time I've used this service, and it's a...
Success Stories Voicemail | May 11, 2016
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I have nothing but the best opinion of 211. It's been very helpful. I've used it for quite a number of years and call...
Success Stories Voicemail | January 14, 2016