“I know I was in a bad place, and I got out of it. I got out of it with the help of 211.” With a smile, Martin Jimenez waves his hands around excitedly as he speaks. His words are filled with relief and hopefulness as he recalls the experience that gave him a new lease on life. In recent years, life wasn’t easy for Martin Jimenez. After spending time in prison, he found himself living without substantial income, barely surviving on General Relief Benefits. “I was in desperate need at that time.” Mr. Jimenez was on the verge of homelessness.
His only means of shelter came from a friend who allowed him to stay temporarily. His disabilities had made it difficult for him to find things such as employment, transportation between his appointments and even the ability to secure social security benefits. He felt nearly overcome with hopelessness and depression. But when he called 211 LA looking for help and heard from a community resource advisor the Prop 47 Care Coordination program, everything started to change. “Then one day, Kiki called and asked if there was anything they could do for me. At that time, that’s what I needed to hear.” … “ Kiki was on the other line and she said ‘whatever you need, we’re going to get it. We’re going to take it one day at a time’.” That was the turning point, and he was enlisted in the Prop 47 Care Coordination service. With the help of the 211’s Care Coordinator, Mr. Jimenez was able to obtain a lawyer that helped him fight for his social security benefits, enter a training program through the Department of Rehabilitation that will help him find employment, and secure accommodations to have transportation provided by CityWide and Access services. The 211 Care Coordinator arranged all the necessary appointments. His case workers with Health Advocates and the Department of Rehabilitation checked in with him to make sure he completed the proper paperwork and stayed on track. Throughout the Prop 47 Care Coordination process, Mr. Jimenez was provided advocacy that helped him in his darkest times. “It was just cloudy, stormy rain.” Mr. Jimenez says about his life before going through 211’s Prop 47 Care Coordination Program.
“And then when 211 got in, the clouds just kind of cleared up, and the sun came out, and the air was fresher, and the skies were bright, and the temperature was right.” … “ It was just night to day.” His eyes grew bright as he expressed his gratitude to 211 and the Care Coordinator who helped him.“When you get things rolling, this weight gets taken off of you. You start breathing differently, feeling differently, talking differently.” … “I could not have done it without 211.” Mr. Jimenez no longer needs to worry about having a roof over his head, or if he’ll have somewhere to come home to. He is working his way to obtaining his social security benefits, and he now has the transportation he needs so he can take control of his life once again. He has completed his job training and is now in the job placement process with the Department of Rehabilitation. With the help of 211 and the Prop 47 Care Coordination, he is now on a positive path to a more stable, successful life.