Labor Law Violations Reporting

Labor Law Violations Reporting ( Food/Beverage Related Service Occupations )


The Los Angeles County Department of Consumer and Business Affairs (DCBA) is available by phone, online, and in person.

Consumers can speak with a DCBA counselor for free, one-on-one service by calling the telephone hotline at (800) 593-8222. There is also a new DCBA Online Appointment System which will allow consumers and businesses to make an appointment to speak with a DCBA counselor at their preferred time.

Consumers can also visit the DCBA website at

The Los Angeles County Board of Supervisors voted to offer a temporary raise to employees of retail grocery stores, retail drug stores, and large retail stores with a grocery or drug store component located in the unincorporated area of the County will earn $5 hour in Hero Pay due to COVID-19, in addition to their base wages.
The "Hero Pay" period has expired, but the Department of Consumer and Business Affairs will continue to investigate violations that occurred between February 26, 2021 through June 25, 2021.
Employees covered by the Hero Pay Ordinance begin earning Hero Pay at 12:00 a.m. on February 26, 2021, and will continue earning Hero Pay for each hour worked for 120 days. The detailed information on the Temporary Hero Pay ordinance is available at

Which type of businesses must pay the $5 Hero Pay?
Employees that work in a retail grocery store, a retail drug store, or a large retail store that sells groceries or drugs are entitled to $5 of Hero Pay per hour worked at the store.

Stores must be:
- In the unincorporated area of the County of Los Angeles
- Have more than 10 employees
- Part of a company that is either publicly traded or employs 300 or more people nationwide.

How do you know if I worked in an unincorporated area of the County?
To know if you worked in an unincorporated area of Los Angeles County, enter the address of where you worked on the County Registrar-Recorder's website at Or you can call DCBA at 800.593.8222.

File a Hero Pay Complaint
If you believe your employer is not paying the mandated temporary Hero Pay, file a complaint online at

L.A. County Required Workplace Posting
Every employer shall post a written notice in a conspicuous place at every store located within the unincorporated areas of the County where any employee works. The notice must be prepared and made available electronically by DCBA informing employees of the Hero Pay Ordinance and of their rights under the ordinance. For more information for workplace posting visit

The LA County Business & Worker Disaster Help Center provides tools and direct support to access emergency resources. For more information call 800-593-8222, email your question to or visit and read FAQs at

APPLICATION PROCEDURE See information above. FEES/PAYMENT SOURCE Not applicable.


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