Public Awareness/Education

Public Awareness/Education ( Housing Issues )


The division is a local public housing authority that provides housing services for West Hollywood landlords and tenants. The division is a housing authority for the City. Services are restricted to West Hollywood residents and landlords who rent property located in West Hollywood.

The division enforces the city's Rent Stabilization Ordinance which regulates the amount of rent paid and collected in the City of West Hollywood to protect tenants from excessive rent increases and to allow landlords a reasonable return on their investment. The division provides information, accepts and investigates complaints, registers rental units, hears appeals for reasonable rent increases, and educates the community about the ordinance. It also provides landlord/tenant dispute resolution services.

Staff answer questions about the Rent Stabilization Ordinance and legal eviction process, and also investigate complaints about violations of the Ordinance. The complaints may relate to issues such as illegal rent increases, non-registration of rental property, a reduction in the level of service without a reduction in rent, non-payment of relocation assistance, and notice to quit based on false and deceptive grounds.

In addition the agency collects yearly registration fees for each rental unit in the city and assesses fines for delinquent payments. Certain rent increases must be approved by the agency; property owners who are denied an increase can appeal the case before the Rent Adjustment Commission. APPLICATION PROCEDURE Call or walk in for information or to apply for service. Information is also available at the city's website. FEES/PAYMENT SOURCE There are no fees for most services.
Application Procedure
Service Condition Fee




8300 Santa Monica Blvd.

West Hollywood , CA 90069 (Physical)

Get directions

Service hours
Monday, Tuesday, Wednesday and Friday 8:00am to 5:00pm; Thursday, 9:00am to 5:00pm.


(323) 761-8810 (Taxi Coupon Program) (323) 848-6450 (Rent Stabilization Mediator) (323) 848-6320 (Building & Safety) (323) 848-6437 (Business Licenses) (323) 848-6460 (City Manager/City Council) (323) 848-6404 (Recycling) (323) 848-6396 (Animal Services/Tree Maintenance) (800) 447-2189 (Senior and Disabled Transportation) (323) 848-6879 (Street Repairs) (323) 848-6510 (Social Services Division) (323) 848-6326 (Bus Pass Subsidies) (800) 447-2189 (Dial-a-Ride Scheduling) (800) 827-0829 (Access Transportation) (888) 336-6100 (Bulky Item Pick-Up)

Service/Intake and Administration

(323) 848-6400

Service/Intake and Hotline

(323) 848-6557 (24-hr Graffiti Removal Hotline)

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