The Public Affairs and Community Relations Team works with local and national media to share stories and news about 211 LA (211 LA County). 

If you are interested in conducting media coverage of 211 LA, please contact us at

News media members are required to contact the Public Affairs and Community Relations Team in advance of any reporting purposes, including newsgathering, interviews, photography, filming, or broadcast transmission. 


Alana Hitchcock

Public Affairs and Community Relations Director, PIO


Gilbert Zavala 

Social Media and Communications Manager


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Press Releases



211 LA Helps 100,000 Angelenos Get COVID-19 Vaccines

LOS ANGELES (April 1, 2021) — 211 LA, a locally based nonprofit community resource hub that provides essential information related to health, human and social services to residents of Los Angeles County, announced today that it has helped more than 100,000 people in the county sign up for COVID-19 vaccines through its staffing of LA County’s COVID-19 Vaccine Hotline. Read More. 




About 211 LA County

211 LA (or 211 LA County) is the hub for community members and community organizations looking for all types of health, human, and social services in Los Angeles County. We provide information and referrals to the services that best meet individual needs, through our 24 hours 2-1-1 call line, or through our website, text, and chat. A 501(c)(3) nonprofit organization, 211 LA has served the people of Los Angeles County since 1981, when it was formed under the name of The Information and Referral Federation of Los Angeles (also formerly known as InfoLine). 211 LA's services are funded through partnerships with the LA County Board of Supervisors, CEO, and Departments; with contracts with the State of California, LAHSA, SoCal Gas, Southern California Edison, AARP, and others; and with grants from foundations including the National Institute of Health (NIH).

 Learn more about us here.


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