As CRO of 211 LA,  Dr. Chris Mattmann provides leadership for generating future research directions and developing strategies for developing a data market around 211 LA County’s rich data holdings. Chris guides 211 staff and others in analyzing and interpreting 211’s wealth of data through ad-hoc research projects, studies and reports, and promotion of 211 LA’s data services and products. 

Andrew  Hart is an accomplished technologist whose practical experience spans many domains. Previously a software engineer at NASA’s Jet Propulsion Laboratory, Andrew has since built and led software teams for both startups and non-profits. Andrew has a keen appreciation for software architecture, the power of open source software, and solving data challenges with applied technology.

As COO of 211 LA County, Amy Latzer has led a transformation of the agency operations to focus on excellence in quality, productivity, and customer service in every aspect. Amy provides leadership and staff development expertise through coaching and training, monitoring and improving all service levels, program development, and maintaining communication for the multiple requirements of contract compliance. In 2014, Amy was awarded the Outstanding Quality Focus Award from Quality Assurance Training Connection, nominated by inContact.

Maribel Marin, named one of LA’s top collaborative leaders by the Los Angeles Business Journal, is the Executive Director of 211 LA County, a nonprofit organization helping over 500,000 individuals and families in Los Angeles County each year access health and human services.